HamroRent - Privacy Policy
1. What we collect
Account details (first and last name, e-mail, phone number, password), booking and lease details, monthly statements and payment records, uploaded payment vouchers and profile pictures, and technical data such as the IP address recorded when you accept these documents at registration.
2. Why we use it
To create and verify your account, process bookings, issue statements, confirm payments, send verification codes and important notices, and keep the platform secure.
3. Passwords and security
Passwords are stored only as a one-way hash, never in plain text. Verification and reset codes are short-lived. We take reasonable technical steps to protect your data, but no system is completely risk-free.
4. Who can see your data
Your information is visible to you and to HamroRent administrators who manage bookings and billing. We do not sell your personal data. We share it only with service providers needed to run the service (for example, the e-mail provider that delivers verification codes) or when required by law.
5. Retention
We keep account, lease and payment records for as long as needed to run your tenancy and meet accounting and legal obligations. Payment vouchers and statements may be kept as financial records after a tenancy ends.
6. Your choices
You can update your name, phone, e-mail and profile picture from your tenant dashboard. To ask for a correction or deletion of your account, contact the administrators through the Contact Us page.
7. Cookies
We use a session cookie to keep you logged in and, if you tick Remember Me, a secure token cookie for up to 30 days.
8. Changes
This policy may be updated. The version you accepted at registration is stored with your account, and the latest version is always available on the website.